Frequently ask Question - FAQ’s
What types of leather jackets do you sell?
We offer a wide range of premium leather jackets including classic biker, bomber, racer, trench, and vintage-style designs. All are available in men’s, women’s, and unisex fits.
Are your jackets made from real leather?
Yes! All our jackets are made from 100% genuine leather unless otherwise stated (e.g., vegan leather options). We use high-quality cowhide, sheepskin, or goatskin depending on the jacket style.
How should I care for my leather jacket?
- To keep your jacket looking its best:
- Store it in a cool, dry place.
- Avoid exposure to direct sunlight for long periods.
- Use a leather conditioner every few months.
- Never machine wash or tumble dry.
Do you ship internationally?
Yes, Jacket Drop ships worldwide! Shipping times and rates vary by location and will be calculated at checkout.
How long will it take to receive my order?
Standard orders ship within 4–6 business days. Delivery times depend on your location and shipping method chosen.
What is your return policy?
We offer a 30-day return window on all unworn, non-custom jackets. Custom orders are non-refundable unless there’s a quality issue. For full details, visit our Returns & Exchanges page.
What payment methods do you accept?
We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and more.
Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email. You can also log in to your Jacket Drop account to view your order status.
Is my information secure?
Absolutely. We use industry-standard SSL encryption to protect your personal and payment data. Your privacy and security are top priorities.
How can I contact customer support?
You can reach us anytime at support@jacketdrop.com