Privacy Policy for Jacket Drop

Last Updated: 10/03/2025

At Jacket Drop, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.jacketdrop.com) or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our services.

1. Information We Collect

Personal Information You Provide

When you make a purchase or interact with our site, we may collect:

• Contact Information (name, email, phone number, shipping/billing address)
• Payment Information (credit card details via secure processors like Stripe/PayPal)
• Account Details (if you create a customer account)
• Communications (emails, customer support inquiries)

Automatically Collected Data

We use cookies and tracking technologies (Google Analytics, Facebook Pixel, Google Ads) to collect:

• Device & Browser Information (IP address, operating system, browser type)
• Usage Data (pages visited, time spent, click behavior)
• Location Data (general geographic region for shipping/tax purposes)

Third-Party Data

We may receive information from:

• Payment processors (Stripe, PayPal)
• Marketing platforms (Google Ads, Facebook, Instagram)
• Shipping carriers (UPS, FedEx, DHL)

2. How We Use Your Information

We use your data to:
✔ Process and fulfill orders
✔ Provide customer support
✔ Improve our website and services
✔ Send transactional emails (order confirmations, shipping updates)
✔ Run personalized ads (via Google Ads, Facebook)
✔ Prevent fraud and comply with legal obligations

3. Cookies & Tracking Technologies

Our website uses:

• Essential Cookies (necessary for site functionality)
• Analytics Cookies (Google Analytics to track traffic)
• Advertising Cookies (Google Ads, Facebook Pixel for retargeting)
• You can manage cookies via your browser settings or our Cookie Consent Banner. Disabling cookies may affect site functionality.

4. Sharing Your Information

We do not sell your personal data. We may share it with:

• Service Providers (payment processors, shipping carriers)
• Marketing Partners (Google Ads, Meta for ad targeting)
• Legal Authorities (if required by law)

5. Data Retention & Security

• We retain your data as long as necessary for order processing, legal compliance, or business needs.
• We implement SSL encryption, secure payment gateways, and restricted access controls to protect your data.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Opt out of marketing emails (via unsubscribe link)
• Disable cookies (via browser settings)
• Request data portability
• To exercise these rights, contact us at support@jacketdrop.com.

7. Third-Party Links

Our website may link to external sites (e.g., social media). We are not responsible for their privacy practices.

8. Children’s Privacy

Our services are not intended for users under 16. We do not knowingly collect data from minors.

9. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.

10. Contact Us

For privacy-related questions, contact:

Jacket Drop Customer Support
Email: support@jacketdrop.com

Address: 191 Olentangy View Dr Delaware, OH 43015 United States.